Captain Spins Casino Privacy Policy – New Zealand Players
At Captain Spins Casino, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, store, and safeguard the personal information of our players in New Zealand. By using our website and services, you agree to the practices described in this document. We encourage you to read this page carefully to understand your rights and our obligations.
What Information We Collect
When you register and play at Captain Spins Casino, we may collect the following types of personal information:
- Personal identification details – your full name, date of birth, and gender.
- Contact information – your email address, phone number, and residential address in New Zealand.
- Financial data – payment method details, transaction history, and deposit or withdrawal records.
- Technical data – IP address, browser type, device information, and cookies used during your sessions.
- Account activity – login history, game preferences, bonus usage, and responsible gambling settings.
How We Use Your Information
Captain Spins Casino uses your personal data for the following lawful purposes:
- To verify your identity and comply with anti-money laundering (AML) regulations applicable in New Zealand.
- To process deposits, withdrawals, and other financial transactions securely.
- To provide personalised gaming experiences, bonuses, and promotional offers.
- To respond to your queries and offer customer support.
- To detect fraudulent activity and protect the integrity of our platform.
- To send you marketing communications, subject to your preferences and consent.
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data with trusted service providers, payment processors, and regulatory authorities when legally required. All third-party partners are contractually obligated to protect your information and use it only for specified purposes.
Cookies and Tracking Technologies
Captain Spins Casino uses cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and deliver relevant content. You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our site.
Data Security and Retention
We implement industry-standard SSL encryption and robust security protocols to protect your personal data from unauthorised access, disclosure, or loss. Your information is retained only for as long as necessary to fulfil legal and operational requirements. Once no longer needed, data is securely deleted or anonymised.
Your Rights as a New Zealand Player
Under the New Zealand Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information held by Captain Spins Casino. To exercise these rights, please contact our support team at any time. We aim to respond to all privacy requests within 20 working days.
Changes to This Privacy Policy
Captain Spins Casino reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. We recommend checking this page periodically to stay informed about how we protect your data.
Frequently Asked Questions
Is my personal data safe at Captain Spins Casino?
Yes. Captain Spins Casino uses advanced SSL encryption and strict security measures to ensure that all personal and financial data is protected at all times.
Can I opt out of marketing communications?
Absolutely. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email we send or by updating your communication preferences in your account settings.
Does Captain Spins Casino share my data with other companies?
We do not sell your data. We only share it with trusted partners and regulatory bodies as required by law or to operate our services, always under strict confidentiality agreements.
How do I request access to my personal information?
New Zealand players can request access to their personal data by contacting our customer support team. We will provide the relevant information within 20 working days in line with the New Zealand Privacy Act 2020.